Bicyclinghub.com's commitment to our customers.

At BicyclingHub.com, our goals are to get more people on bikes more often and make cycling a more enjoyable experience for everyone. We do this by providing customers with extensive product knowledge, sharing our trustworthy expertise, and offering exceptional customer service through friendly, fun and reliable attention.

No matter what your favorite style of riding is, we have the cycling gear and advice you can depend on to help make an informed decision and provide the ultimate performance advantage. From year-round commuter to time-trialing specialist, die-hard roadie to mountain-bike maniac, rambunctious randonneur to Sunday saunters with the family, and all the riders in between: we are here to keep you riding in comfort and style.

Whether you choose to shop online, over the phone or in person, you'll be greeted by one of our cycling clothing experts who have the passion, personal experience, and intimate product knowledge (gleaned from many hours of field-testing in the saddle) to outfit you with high-performance cycling apparel dialed in to your athletic physique and designed around your active lifestyle. We want to turn all of our customers into BicyclingHub.com fans. Thank you for choosing us.

Unsure about sizing or brands? Ask the cycling clothing experts!

Need help finding your correct size? All our staff ride in and vigorously test the products we sell. Consult our staff sizing guidelines, call our cycling clothing experts toll-free at 1-888-817-8060 or email customerservice@bicyclinghub.com for guidance. OR chat with one of our cycling clothing experts live and in person from the comfort of your keyboard via our new LIVE CHAT feature on BicyclingHub.com. It's easy: just look for the LIVE HELP option on the left-hand column of any page, click "Start Chat" and type your question at hand in the new window.Our customer service representatives would be glad to help you get into the right-sized garment the first time around.

Meet the BicyclingHub.com Team



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  DougDoug Duguay

After selling jerseys on eBay to pay his mortgage, Doug Duguay launched BicyclingHub from his home in 2001 after a productive six-hour coding session. A native of the Pacific Northwest, Doug’s passion for cycling already had plenty of momentum when he moved to Portland, the town that inspired him to take up all manner of racing, from cyclocross and track to road and stage races. He considers starting BicyclingHub a lucky accident, and while running a business has cut into some of his training time, he’s chasing the idea of a race comeback--something he contemplates while climbing Portland’s west hills. Doug is BicyclingHub’s resident bibshort expert.

 
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  KevinKevin Langton

After a 19-year hiatus between his kiddie tricycle and a full-grown racing bike, Kevin developed a passion for two wheels as he swerved through the streets of London as a bicycle messenger. His post-messenger life included recreational riding, road racing, some time-trialing and a little track racing. After moving to Portland in 2007, he continues to crush his riding companions during long climbs—despite incurring a knee injury on an icy Winter training ride. Kevin favours climbing, not so much the descents, and likes high performance, comfortable pieces. For the record, he’s the guy with the accent.

 
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  AdrianAdrian Richardson

A Portland native, Adrian began cycling as a commuter when gas and teen driving insurance became too expensive and promptly fell in love with the cycling lifestyle. With his desire for speed and athletic background, he took that new found joy to bike racing. On his third season, Adrian is currently a Category 2 road racer; having competed at a national level, he is currently pursuing his Cat 1 upgrade. A psychology student at Portland State University, he spends his free time attempting to analyze Diego's manic behavior when the UPS and FedEX deliveries arrive. Adrian's 2011 summer plan is to become a bike messenger in NYC, and be back in time for some muddy Portland cyclocross!

 
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  BettyBetty Farrier

As a Portland native, she developed a bad case of bike fever a few years ago and has never looked back. Enjoying the freedom of car free living and the wealth of bike lanes Portland has to offer, commuting is a daily routine. Currently a member of an all women's cycling group, Sorella Forte, she loves to promote the inspiration and camaraderie shared through cycling. When not on a bike she can be found actively behind the scenes officiating for OBRA at road races, mountain bike and cyclocross venues. Long evening summer sunset rides are her specialty.

 
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  BrianBrian Echerer

Brian has ridden, raced and lived in Portland since 1983 and has always been a roadie at heart. He still remembers as a boy watching Greg LeMond win the Tour De France and wanting to be him. However, Brian enjoys everything bike from trail, riding in the city, and the eclectic Portland cycling scene. In 2008 he started giving back to the cycling community by taking on the chief leadership roll of a local cycling club now called NW Butts on Bikes where we focus on the fun of riding and encouraging new cyclists to join and learn how to be better at the sport. Classifying himself as "competitive recreational" type of rider, he's also become an avid cyclocrosser and loves the adventure. When not working at BicyclingHub.com, he makes cycling-themed jewelry sold at Portland Saturday Market each weekend. Brian says, "Flat out: I have a passion for cycling, bikes and all that comes with it."

 
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  DiegoDiego Duguay

If Diego were a cyclist, he’d be a 200-pound, high-strung roadie with an unbounded sense of enthusiasm for even the most mundane training rides. At BicyclingHub HQ, Diego excels at shredding boxes in front of visitors and jumping onto his colleagues’ laps.

 
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More About Us

Located in the cycling hotbed of Portland, Oregon, BicyclingHub.com has been selling top-quality cycling apparel on the Internet since 2001. From humble beginnings as a one-man operation to its current standing as a successful online retailer in the global marketplace, a strong commitment to customer satisfaction has always been the cornerstone of the company’s mission.

We’re a small company. We don’t have thousands of employees and call centers. We do one thing—we sell top of the line, high-quality cycling apparel. Not sure about a size? All of the staff here are self-identified cycling addicts--which makes us the perfect people to ask about cycling gear. We ride in the brands we sell, so when you ask us which gloves might improve for your century-a-week summer, we can tell you based on our experience in the saddle. One of us can even try on item for you: we happen to come in varied shapes and sizes, and can provide direct and immediate feedback over the phone. And if we discover your order is going to arrive later than expected, we’ll call you. It’s not that we don’t want to hear our phone ring, but we realize that you’ve got rides and races planned. You’re counting on us to keep you in the loop.



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BicyclingHub.com
642 SE Stark St.
Portland, OR 97214

Retail Store Hours:
Tuesday - Friday 10:30am-5pm PST
Shop online 24/7 at www.bicyclinghub.com
Questions? Contact us at the office Monday-Friday 9am-5pm PST
Call Toll Free 888-817-8060 or 503-234-9898
customerservice@bicyclinghub.com





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