We love our customers!
Not only are we enthusiastic about cycling at BicyclingHub.com, but we are passionate about happiness!
Our goal is to make you smile.
642 SE Stark St.
Portland, OR 97214
Retail Store Hours:
Tuesday - Friday 10:30am-5pm PST
Shop online 24/7 at www.bicyclinghub.com
Questions? Contact us at the office Monday-Friday 9am-5pm PST
Call Toll Free 888-817-8060 or 503-234-9898
Need help finding your size? All our staff ride in and vigorously test our products. Call our cycling clothing experts toll-free at 1-888-817-8060 or email firstname.lastname@example.org for guidance. Our customer service representatives would be glad to help you directly during our regular business hours Monday-Friday, 9am-5pm PST. We love to talk!
On a budget? Limited cash flow shouldn't limit the range of your imagination, or the opportunity to acquire something special your loved ones can wear with distinction. Check out our clearance section full of holiday sales, closeout deals, and heavily discounted jerseys for men and women.
Don't forget about our Our One Year Guarantee ! All of our products carry a one-year warranty against manufacturers defects.
We love our customers and it shows! Read what some of our happiest customers are saying:
Dear Ashley & Crew:
Just to let you know, the fast, respectful and efficient replacement of my Castelli Jersey is appreciated and will continue to pay dividends to the Hub:
My old Sugoi shorts' chamois are not what they used to be, and I needed some non-bib shorts to replace them. I was really happy to find out that Castelli has 2 shorts with the Progetto X2, and that you had 29% off!
Selection @ your website is great; order received promptly.
You folks are doing just fine.
I'll be back.
Don't change a thing!
Hi Ashley: Love the hat and appreciate it. I just got back from riding the stages of the Tour of California with 5 good friends. Really puts what the pros do in perspective. Wish we had a masseuse and cook waiting for us each day like they do. Even though we are mid 50's we were still able to maintain times within about 1 hour of the pros. Anyway, it was a pleasant surprise to come home and find the hat. You really do provide the best service and the confidence that inspires.
I'm ear to ear delighted...!
Until next time's shopping with you...
I purchased a Castelli jersey from the Hub some time ago. The zipper broke, and I asked only to buy a cheap jersey I could cannibalize for its zipper. What I received was a brand-spanking NEW Castelli jersey of the same (or better) quality in exchange, at no charge other than the shipping to Hub. Ashley provided feedback all through the process, and I got my first choice for a replacement, which matches my black/white/red Cervelo RS bike perfectly! Fast, too!
Their efforts on my behalf may not have been profitable for this transaction, but they've taught me an important lesson: buy quality merchandise from a quality merchant. I've crossed off my other online vendors and will buy all my apparel from the Hub, as will my wife. All my cycling friends and acquaintances will also be encouraged to shop with them as well, and I assure anyone reading this post, you're choosing the right company.
This is a quality merchant, who has a good grasp of the big picture: Make new friends, but keep the old. One is silver, the other is gold!
I really appreciate your help and advice. You addressed all my concerns.
Thanks and regards
Dear Bicycling Hub,
I do a lot shopping online but this was my first order with BH. I have to tell you that I am delighted. After I placed my order, I received a call from Ashley to make sure that I understood how the Castelli sizing ran. I appreciated the call. We discussed briefly that I had purchased the suit for my son Oliver and that we were planning a summer of cycing.
I was so pleased to see a card from Ashley with our order. She referred to our conversation and wished Oliver success. We were all so impressed. AND, most of all, the jersey and bib shorts fit perfectly!
I am now officially a fan of BH.
Thank you and best regards,
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