Retail Store Hours:
Tuesday - Friday 10:30am-5pm PST
Shop online 24/7 at www.bicyclinghub.com
Questions? Contact us at the office Monday-Friday 9am-5pm PST
Call Toll Free 888-817-8060 or 503-234-9898
customerservice@bicyclinghub.com

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Need help finding your size? All our staff ride in and vigorously test our products. Call our cycling clothing experts toll-free at 1-888-817-8060 or email customerservice@bicyclinghub.com for guidance. Our customer service representatives would be glad to help you directly during our regular business hours Monday-Friday, 9am-5pm PST.

You must return items in new or unused condition with all original materials included with the shipment. We will inspect all returned items and award a partial refund if tags are missing or the item has been used. If the return is a result of our error, we will refund the full cost of the merchandise and shipping charges.

On a budget? Limited cash flow shouldn't limit the range of your imagination, or the opportunity to acquire something special your loved ones can wear with distinction. Check out our clearance section full of holiday sales, closeout deals, and heavily discounted jerseys for men and women.

Doesn't fit? Wrong size? Prefer to swap for another item in our expansive catalog? No need to come unraveled; BicyclingHub.com's hassle-free return policy has been EXTENDED for the 2011 holiday season. All purchases made between October 1st, 2011 and and December 24th, 2011 can enjoy an extended 60 DAY return policy; all holiday returns must be received by January 31st, 2012 in order to be processed accordingly.

And with Free and FAST shipping on all U.S. orders over $70; with inexpensive rates for the rest of the world, you'll be sure to get it there on time.

Don't forget about our One-Year Quality Guarantee! All of our products carry a one-year warranty against manufacturers defects. BicyclingHub.com is YOUR holiday destination for smart shopping and the best cycling-related gifts guaranteed to please.

Standard Return Policy

We try to be as fair as we can with regards to returns. That said, there are a few, easy to abide by rules that you should follow when making returns. Material defects are exchangeable for up to one year after purchase.

• Returns must be in original condition and unworn, un-laundered and odor-free. For health and safety reasons, no returns will be allowed on items that have been worn. Exceptions are made for material defects (see our One Year Guarantee, below).
• All garments must have their original tags attached or included in the packages.
• Some items are available in limited quantities. If we cannot fulfill an exchange, we will refund the purchase price. We will attempt to contact you if we cannot fulfill your exchange request.
• Shipping charges are non-refundable and will be deducted from any refund amount on orders previously shipped free of charge (domestic orders only) if refund results in a net order totaling less than $70.00. This does not apply to exchanges of equal or greater value.
• At our discretion, we reserve the right to charge a restocking fee on all items returned.
• All returns must be made within 60 days of delivery. No exceptions.
• We recommend that you send your returns/exchanges via a trackable carrier (USPS Priority Mail, UPS, Fed-Ex, etc). We are not responsible for lost packages.

Returns/Exchanges Instructions

1. Fill out the return/exchange form completely, including your name, address, date of purchase, and contact information (phone and email).
2. Include a copy of your original invoice/receipt.
3. Send returns/exchanges to: BicyclingHub.com Returns Dept, 642 SE Stark St., Portland, OR 97214.
4. Keep a record of shipment until you receive credit or replacement merchandise.

Our One Year Guarantee

Every stitch, zipper, elastic gripper and chamois is guaranteed to last. Most of all, we want you to be happy with your purchase and consider us for future purchases.

What we won't cover:

We encourage you to order from our web site using our safe and secure shopping cart. If you would like to place an order by phone, have questions about our products, or need help with your order, our Product Specialists are available Monday - Friday 9:00am - 5:00pm Pacific Time.

We accept Visa, MasterCard, Discover, and American Express.
Call us toll-free in the U.S. and Canada: (888) 817-8060 International: 503-234-9898

Order By Fax:

Printable Order Form
We accept Visa, MasterCard, Discover, and American Express. Fax your order to 1-503-296-2669 anytime!

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